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Agency. The spice that makes everything anew. Agency is the cure for “stuck”. It’s the glue that makes organisations work. It’s like adding nitro to an otherwise “OK” engine. But it’s hard to screen for. High agency individuals don’t wear “Agent” badges. Agency doesn’t often show up in a job interview, and even when it seems to, it might not persist when the rubber hits road. Agency. The difference between giving up when the recipe didn’t work, and making a new, 10x better recipe....

I play a lot of Halo 5: Guardians at the moment, on Xbox. Most of the time in anonymous multiplayer, there’s a good amount of radio silence. Most people don’t have headsets, so there’s not a lot of team comms going on unless you manage to pre-organise a team. I’ve also been watching some streams on Twitch. The communication is epic. There’s a whole host of callouts the skilled players make to their team....

It’s easy for me to fall for the idea that once I find a perfect system, I’ll be done. I’ll have a recipe for life that just works. It’d be amazing to have a set of habits and routines that I practice until they’re baked in, and they’ll be all I need to be doing my absolute best for as long as I live. The problem is the territory is shifting....

As soon as you notice that you’ve dropped the ball, do this: Stop Look around for the ball Find the ball Pick up the ball Keep going with the ball It’s that easy. Pony up!

There seem to be two distinct categories of response when it comes to receiving critical feedback. Lean in or lean away Dig deeper or cover it up Embrace or deflect Sit with the discomfort or make the hurt go away Open or closed Detached or attached The first approach gets to the root. It’s part of the hunt for better. Leaning in, digging deeper, embracing the opportunity, sitting with discomfort, opening oneself as a target....